Quality handmade featured products
Frequent asked questions
What are the Shambly Payment fees?

Shambly Payments are handled by Stripe, who offer security encryption for each transaction. The security fee per transaction is 3% + 20p.

This means, if you sell your item for £20, you will receive £19.74 into your bank account.
Are there any other fees?

No, there are no other fees of any kind.
How long until I get my money

As mentioned, Stripe handle our payments.

Stripe are pretty quick at transferring your money into your bank account, although it can take 7 days depending on your bank.
Will you take money each month/year?

No, there is no contract or subscription.
Where is Shambly?

Shambly is based in York, North Yorkshire. We also have a base in Renne, France.
Who can sell on Shambly?

Shambly UK offers our platform to people within the UK. However, Shambly France offers to people in France.
What can you sell on Shambly?

You can sell almost anything, as long as it's legal.
How do I set featured products

Only Shambly Seller accounts can set featured products. You can set up to 4 featured products.

To make a product a featured product:

  • Log into your account
  • Click 'Your Products'
  • Click 'Featured'

How to setup a shop

Only Shambly Seller accounts can set up a shop. You can become a Shambly Seller for only £5 for 30 days.

It's easy to setup shop, just click 'Your Shop' from your dashboard and fill in the details.
How to add an article to Community Talk

Only Shambly Seller accounts can write articles. However, anyone with a Shambly account can reply to articles.

Click 'Your Articles' from your dashboard and fill in the details.

Marking orders as shipped

To mark an order as shipped:

  • Log into your account
  • Click 'Your Orders'
  • Click 'Mark as Shipped'

Who designed your website

Our website was lovingly creating, completely by hand, by James Osguthorpe.

James owns a popular website design agency in York called DoveCreation UK who offer great handmade websites to people all across the UK.
If we've missed anything, Contact Us and we'll answer your questions right away.